Maximum security
So you only think about enjoying your purchase.
Payment Market
How does MercadoPago protect buyers?
We protect you from the moment you make the payment until the moment of delivery, and we use the most advanced anti-fraud technology to detect problems before they happen. We never disclose your financial information to sellers and, if you have a problem with your purchase, and the transaction meets the requirements of Buyer Protection, we refund the purchase amount plus the original shipping costs (return costs are not covered by MercadoPago Buyer Protection).
WE PROTECT YOU
When you pay with PayPal, you only need to enter your email and password. You don't have to reveal your financial information, such as credit or debit card details, allowing you to get extra protection.
WE NEVER CLOSE
We monitor transactions 24 hours a day, 7 days a week. You can rest assured: even if you let your guard down, we won't.
ADVANCED TECHNOLOGY
We create and invest in the best protection systems available. High-level encryption keeps transactions highly protected from start to finish.
FRAUD PREVENTION
If you detect any suspicious activity, please contact us immediately so we can help you avoid fraudulent transactions. And remember: we will never ask for personal information via email.
DISPUTE RESOLUTION
If you have a problem with a transaction, we will hold the funds until the issue has been resolved. We will conduct research and guide you through every step of the process.
Maximum security
So you only think about enjoying your purchase.